Frequently Asked Questions
Your Answers, Unmasked.
Welcome to our FAQ page—where clarity meets confidence. Whether you’re curious about your order, need support, or just want to understand more about how we do things at the Disguise Drop Shop™, you’re in the right place.
Here, we unmask the confusion and give you transparent, straightforward answers—because just like our mission, we believe in
living authentically and unapologetically, even when it comes to customer care.
If you still have questions, feel free to contact us and our team will be happy to support you.
-The Disguised to Discovered™ Team
General Questions
What is The Disguise Drop Shop™?
The Disguise Drop Shop™ is more than just a merch store—it’s a movement. Each item is designed to help you express your truth, embrace your authenticity, and live unapologetically.
Who is this merch for?
For the woman who’s ready to shed the disguise and show up boldly. Whether you're healing, growing, or already walking in truth, this shop celebrates every stage of your journey.
Product & Sizing
What materials are your shirts made of?
Our tees are soft, breathable, and made of high-quality combed and ring-spun cotton. Specific fabric details are listed on each product page.
What size should I order?
We offer unisex sizing—check the sizing guide on each product page to ensure the perfect fit. If in doubt, size up for a relaxed, comfy fit.
Shipping & Delivery
Where do you ship?
Currently, we ship within the United States. We’re working on expanding our reach soon!
How long does shipping take?
Most orders are processed and shipped within 2–5 business days. Delivery times vary but typically arrive within 7–10 days.
Do you offer free shipping?
Yes! We offer free shipping on all orders as our way of saying thank you for walking boldly in your truth.
Returns & Exchanges
What’s your return policy?
If your item arrives misprinted, damaged, or defective, please contact us within 30 days for a replacement. We do not offer returns for buyer’s remorse or size exchanges.
What if I entered the wrong address?
Please double-check your address before placing your order. We’re not responsible for shipments returned due to incorrect addresses. Reshipping costs will apply.
Can I return an item I don’t want anymore?
All items are made to order just for you, so we don’t accept returns for change of mind. We strongly encourage you to review sizing and product details before purchasing.
Still Have Questions? We’re here for you. Use our Contact Us form to get in touch.
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